Gender Surgery Clinic at Gordon and Leslie Diamond Health Care Centre (vancouver general hospital)

Description:

• The Gender Surgery Clinic at Gordon and Leslie Diamond Health Care Centre is located on the main campus of Vancouver General Hospital. It houses the Gender Surgery Program B.C., which is the only program in Western Canada performing gender-affirming genital reconstruction surgery (i.e., "bottom surgery").

Clarity:

• The Gender Surgery Clinic only performs gender-affirming surgical procedures; no other types of gender-affirming treatment (e.g., hormone replacement therapy) are provided.
• They present stepwise guides towards achieving a desired outcome of transition, and offer multiple surgical consultations over the course of a person's transition. 
• Because the Clinic is administered by the provincial health system, wait times are unpredictable, and can vary from person to person. Clients may wait weeks or months before receiving surgical intervention.

Actionability:

• They are the only centre in Western Canada performing “bottom surgery”. As part of their consulting they provide referral for other types of care.

Overall, this provider succeeds at Clarity and Actionability.